Terms and Conditions
Welcome to SwiftPeakHosting. By using our services, you agree to abide by the following terms and conditions.
1. Service Usage
- Eligibility: Users must be 16 years or older to access and use our services.
- Acceptable Use: Users agree not to engage in activities that violate any laws.
- Account Security: Users are responsible for maintaining the security of their account credentials.
2. Service Downtime Compensation
- If downtime exceeds 4 hours, users will receive an additional 3 days of service free of charge.
- Compensation may also be provided as credit for missed service days.
3. Payments and Refunds
- Payment: Payments for services are due upon subscription. Various payment methods are accepted.
- Refunds: Refunds are available within 48 hours of purchase under specific conditions.
4. Prohibited Activities
- Illegal Activities: Users are prohibited from engaging in illegal activities, including DDoS attacks or hacking attempts.
5. Account Termination
- Violation of Terms: We reserve the right to suspend or terminate accounts violating our terms.
6. Data Backup Recommendations
We recommend users regularly back up their data, even if some services include automatic backups.
7. Disclaimer
We aim to provide uninterrupted services, but we cannot guarantee service availability due to factors beyond our control.
8. Contact Information
For queries, contact our support team via email at swiftpeakhosting@outlook.com or through 24/7 live chat support.
Last Updated: 20/09/2024 by the Swift Peak Hosting Development Team.